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MARKETHINK RESEARCH LEDGER

AI Marketing Statistics 2026

A selective collection of 60 AI marketing statistics from 9 original sources. Every number keeps its source, date, population, definition, and limitation close enough to check.

Substantively reviewed September 12, 2026 Curated and analyzed by Markethink
Conceptual editorial scene of a marketer comparing two campaign directions in an active production workspace.
Conceptual editorial image.

THREE SOURCE-LED VIEWS

Different populations. Different questions. No false comparison.

These charts stay within each study’s denominator. The accompanying tables repeat every value.

CHART 01

Large firms reported AI use at nearly three times the small-firm rate.

Download SVG ↓
OECD firm AI use by size, 2025
PopulationShare reporting AI use
Small firms17.4%
Large firms52.0%
Source: OECD · Data year: 2025 · Published January 28, 2026 · Population: national business ICT surveys in OECD countries with available data; n varies by country. Limit: coverage and firm-size thresholds can vary by national source. This is descriptive, not causal.

CHART 02

Copy leads AI tool use among AI-using B2B marketers.

Download SVG ↓
AI tools used by eligible AI-using B2B marketers
Tool categoryShare selecting category
Copy89%
Creative assets53%
SEO41%
Social media38%
Email marketing36%
Source: Content Marketing Institute and MarketingProfs · Published October 8, 2025 · Fielded June 24 to August 14, 2025 · Eligible population: B2B marketers whose organizations use AI-powered applications; the article reports on 1,015 B2B marketers, mostly in North America. Limit: self-reported, sponsor-backed research. Multiple responses were allowed, so the categories should not be summed.

CHART 03

Advertisers overestimated young consumers’ positive sentiment by 37 points.

Download SVG ↓
IAB advertiser perception and young-consumer sentiment
Respondent groupPositive sentiment measure
Ad executives’ belief about consumers82%
Surveyed Gen Z and Millennial consumers45%
Source: IAB and Sonata Insights · Fielded October 2025 to January 2026 · United States · Populations: 104 ad executives at companies spending at least $1 million annually on media, and 505 ad-engaged Gen Z and Millennial consumers. Limit: separately sampled groups answered different-perspective questions. The gap is descriptive, not causal.

FOUR NUMBERS TO START WITH

The useful story is adoption plus operating discipline.

17.4%

Small firms across covered OECD countries that reported using AI in 2025.

95%

B2B marketers saying their organizations use AI-powered applications.

37-point gap

Ad executives who believed young consumers felt positive about AI-generated ads, compared with the share of surveyed consumers who actually reported positive sentiment.

One-third

Respondents saying their organizations were scaling AI programs across the organization.

MARKETHINK ANALYSIS

What this evidence can support.

01

Adoption is not one number.

Firm-level surveys, marketing-team surveys, and vendor studies count different behaviors. Treat the definition as part of the statistic.

02

Broad use can coexist with shallow deployment.

High “any use” figures sit beside lower organization-wide deployment figures. Experimentation is not the same as an embedded operating system.

03

Content is common. Measurement is less mature.

Writing and creative tools lead use cases, while measurement frameworks and causal outcome evidence remain limited.

04

Trust depends on visible human controls.

In one global survey, organizations ranked clear AI disclosure and easy escalation to human support among the most important trust factors. These results describe stated priorities, not proof that either control produces trust.

01 / 09

Adoption is broad. Deployment is not the same thing.

These figures use different units: firms, employees, marketing teams, pilots, and organization-wide deployment. Read the scope before comparing percentages.

18%

US firms that used AI in a business function during the supplement reference period.

U.S. Census Bureau, Center for Economic Studies2026-04Nationally representative Business Trends and Outlook Survey AI supplement; exact n not stated on the summary page
Study context and limits
Evidence
self-reported adoption
Study
United States; November 2025 to January 2026
Limitation
Firm adoption, employment-weighted adoption, and worker task use are different measures. The survey does not isolate marketing departments.
AM001
32%

US firm AI use on an employment-weighted basis during the same period.

U.S. Census Bureau, Center for Economic Studies2026-04Nationally representative Business Trends and Outlook Survey AI supplement; exact n not stated on the summary page
Study context and limits
Evidence
self-reported adoption
Study
United States; November 2025 to January 2026
Limitation
Employment weighting answers a different question from the 18% firm-level estimate by giving more influence to larger employers.
AM002
22%

US firms expected to use AI in a business function within six months.

U.S. Census Bureau, Center for Economic Studies2026-04Nationally representative Business Trends and Outlook Survey AI supplement; exact n not stated on the summary page
Study context and limits
Evidence
projection
Study
United States; November 2025 to January 2026
Limitation
This is a stated expectation, not observed future adoption.
AM003
57%

AI-using firms that integrated AI into three or fewer business functions.

U.S. Census Bureau, Center for Economic Studies2026-04Nationally representative Business Trends and Outlook Survey AI supplement; exact n not stated on the summary page
Study context and limits
Evidence
self-reported adoption
Study
United States; November 2025 to January 2026
Limitation
Firm adoption, employment-weighted adoption, and worker task use are different measures. The survey does not isolate marketing departments.
AM004
23%

US firms reporting that workers used AI in work-related tasks.

U.S. Census Bureau, Center for Economic Studies2026-04Nationally representative Business Trends and Outlook Survey AI supplement; exact n not stated on the summary page
Study context and limits
Evidence
self-reported adoption
Study
United States; November 2025 to January 2026
Limitation
Firm adoption, employment-weighted adoption, and worker task use are different measures. The survey does not isolate marketing departments.
AM006
20.2%

Firms across OECD countries with available data that reported using AI in 2025.

OECD2026-01-28National business ICT surveys compiled in the OECD ICT Access and Usage Database; n varies by country
Study context and limits
Evidence
self-reported adoption
Study
OECD countries where data were available; 2025
Limitation
Coverage is limited to countries with available data. Definitions and business-size thresholds can vary by national source.
AM010
68%

B2B marketers describing their organizations as exploratory or developing in AI implementation.

Content Marketing Institute and MarketingProfs2025-101,015 B2B marketers from 1,229 global responses
Study context and limits
Evidence
self-reported adoption
Study
Global, mostly North America; June 24 to August 14, 2025
Limitation
This combines the report's 20% exploratory and 48% developing categories.
AM026
16%

Organizations that had embedded agentic AI organization-wide for customer support.

Adobe and Oxford Economics2026; exact day not stated on the main report page3,000 executives and CX practitioners plus 4,000 customers
Study context and limits
Evidence
scaled deployment
Study
North America, Latin America, Europe, APAC and the Middle East; October to November 2025
Limitation
Business results are self-reported by executives and CX practitioners at organizations with at least $250 million in revenue. Customer results are a separate sample.
AM039
13%

Organizations that had embedded agentic AI organization-wide for brand discovery and search.

Adobe and Oxford Economics2026; exact day not stated on the main report page3,000 executives and CX practitioners plus 4,000 customers
Study context and limits
Evidence
scaled deployment
Study
North America, Latin America, Europe, APAC and the Middle East; October to November 2025
Limitation
Business results are self-reported by executives and CX practitioners at organizations with at least $250 million in revenue. Customer results are a separate sample.
AM040
83%

US ad executives saying their company had deployed AI in the creative process.

IAB and Sonata Insights2026; exact day not stated on the report page505 Gen Z and Millennial consumers plus 104 ad industry executives
Study context and limits
Evidence
self-reported adoption
Study
United States; October 2025 to January 2026
Limitation
The executive sample is small and limited to companies spending at least $1 million annually on media. Consumer findings cover Gen Z and Millennials only.
AM046
88%

Respondents saying their organizations regularly used AI in at least one business function.

McKinsey & Company, QuantumBlack2025-111,993 survey participants
Study context and limits
Evidence
self-reported adoption
Study
105 nations; June 25 to July 29, 2025
Limitation
Results are self-reported and weighted by national GDP. Organization-wide AI use is broader than marketing use.
AM052
23%

Respondents saying their organizations were scaling an agentic AI system somewhere in the enterprise.

McKinsey & Company, QuantumBlack2025-111,993 survey participants
Study context and limits
Evidence
scaled deployment
Study
105 nations; June 25 to July 29, 2025
Limitation
Results are self-reported and weighted by national GDP. Organization-wide AI use is broader than marketing use.
AM053
39%

Respondents saying their organizations had begun experimenting with AI agents.

McKinsey & Company, QuantumBlack2025-111,993 survey participants
Study context and limits
Evidence
experimentation
Study
105 nations; June 25 to July 29, 2025
Limitation
Results are self-reported and weighted by national GDP. Organization-wide AI use is broader than marketing use.
AM054
One-third

Respondents saying their organizations were scaling AI programs across the organization.

McKinsey & Company, QuantumBlack2025-111,993 survey participants
Study context and limits
Evidence
scaled deployment
Study
105 nations; June 25 to July 29, 2025
Limitation
The report describes this as roughly one-third and shows larger companies scaling more often.
AM055

02 / 09

Small-business use depends on what the survey counts.

A survey asking about any business AI use can produce a very different number from one asking about AI in marketing. Both can be accurate within their definitions.

17.4%

Small firms across covered OECD countries that reported using AI in 2025.

OECD2026-01-28National business ICT surveys compiled in the OECD ICT Access and Usage Database; n varies by country
Study context and limits
Evidence
self-reported adoption
Study
OECD countries where data were available; 2025
Limitation
Coverage is limited to countries with available data. Definitions and business-size thresholds can vary by national source.
AM011
52.0%

Large firms across covered OECD countries that reported using AI in 2025.

OECD2026-01-28National business ICT surveys compiled in the OECD ICT Access and Usage Database; n varies by country
Study context and limits
Evidence
self-reported adoption
Study
OECD countries where data were available; 2025
Limitation
This is a size comparison, not evidence that firm size alone causes adoption.
AM012
24%

US small-business owners who said they currently use AI technologies for business activity.

NFIB Research Center2025-06521 employer responses overall; AI-use questions use smaller bases, including n=118, n=119, and n=110
Study context and limits
Evidence
self-reported adoption
Study
United States; 2025; exact field dates not stated in the report text
Limitation
The sample is drawn from NFIB members, and several AI-use findings apply only to the smaller subset of current users.
AM013
75%

Nonusers who said they did not plan to use AI for business purposes in the next 12 months.

NFIB Research Center2025-06521 employer responses overall; AI-use questions use smaller bases, including n=118, n=119, and n=110
Study context and limits
Evidence
stated intention
Study
United States; 2025; exact field dates not stated in the report text
Limitation
The base is respondents not currently using AI, n=385 for the table containing this question.
AM014
27%

Among current small-business AI users, 27% reported using or planning to use AI for marketing or advertising.

NFIB Research Center2025-06Current AI-using employers, n=118
Study context and limits
Evidence
self-reported use or plan
Study
United States; 2025; exact field dates not stated in the report text
Limitation
The question asked current AI-using employers which areas they were using or planning to use AI. Multiple responses were allowed; n=118.
AM015
87%

US SMB respondents reported as adopting AI in marketing by April 2026, up from 26% in 2023.

Constant Contact2026-06-103,340 SMB respondents and 2,255 consumer respondents
Study context and limits
Evidence
self-reported adoption
Study
United States, United Kingdom, Canada, Australia and New Zealand; Q2 2026; US adoption figure measured by April 2026
Limitation
The release does not publish the full question wording. The broad marketing adoption measure should not be compared directly with NFIB current business use.
AM021

03 / 09

Marketing is a leading business use case.

The strongest evidence points to active use across sales and marketing, but the maturity of that use varies from experimentation to embedded workflows.

52%

AI-using firms that deployed AI in sales and marketing, the most common function reported.

U.S. Census Bureau, Center for Economic Studies2026-04Nationally representative Business Trends and Outlook Survey AI supplement; exact n not stated on the summary page
Study context and limits
Evidence
self-reported adoption
Study
United States; November 2025 to January 2026
Limitation
Firm adoption, employment-weighted adoption, and worker task use are different measures. The survey does not isolate marketing departments.
AM005
95%

B2B marketers saying their organizations use AI-powered applications.

Content Marketing Institute and MarketingProfs2025-101,015 B2B marketers from 1,229 global responses
Study context and limits
Evidence
self-reported adoption
Study
Global, mostly North America; June 24 to August 14, 2025
Limitation
Results are self-reported. The research was sponsored by a marketing technology company, and the B2B sample was mostly North American.
AM025
86.4%

Marketing teams saying they use AI in at least a few marketing areas.

HubSpot2026; exact day not stated on the report pageMore than 1,500 B2B and B2C marketers
Study context and limits
Evidence
self-reported adoption
Study
Global; Not stated on the public report page
Limitation
Results are self-reported, and the public page does not disclose detailed sampling or field dates. Extensive and occasional use are separate response categories.
AM056

04 / 09

Content is the entry point. Campaign operations are wider.

Copy and creative production lead current usage. Social, SEO, email, and advertising workflows show where AI is moving beyond a single drafting tool.

85%

Task-level AI adopters reporting generative AI use for writing and editing.

U.S. Census Bureau, Center for Economic Studies2026-04Nationally representative Business Trends and Outlook Survey AI supplement; exact n not stated on the summary page
Study context and limits
Evidence
self-reported adoption
Study
United States; November 2025 to January 2026
Limitation
The base is firms reporting task-level adoption, not all firms.
AM007
29%

Among current small-business AI users, 29% reported using or planning to use AI for communications.

NFIB Research Center2025-06Current AI-using employers, n=118
Study context and limits
Evidence
self-reported use or plan
Study
United States; 2025; exact field dates not stated in the report text
Limitation
The question asked current AI-using employers which areas they were using or planning to use AI. Multiple responses were allowed; n=118.
AM016
89%

AI-using B2B marketers using content tools to generate or optimize copy.

Content Marketing Institute and MarketingProfs2025-101,015 B2B marketers from 1,229 global responses
Study context and limits
Evidence
self-reported adoption
Study
Global, mostly North America; June 24 to August 14, 2025
Limitation
Results are self-reported. The research was sponsored by a marketing technology company, and the B2B sample was mostly North American.
AM027
53%

AI-using B2B marketers using tools to generate or edit creative assets.

Content Marketing Institute and MarketingProfs2025-101,015 B2B marketers from 1,229 global responses
Study context and limits
Evidence
self-reported adoption
Study
Global, mostly North America; June 24 to August 14, 2025
Limitation
Results are self-reported. The research was sponsored by a marketing technology company, and the B2B sample was mostly North American.
AM028
41%

AI-using B2B marketers using AI-powered SEO tools.

Content Marketing Institute and MarketingProfs2025-101,015 B2B marketers from 1,229 global responses
Study context and limits
Evidence
self-reported adoption
Study
Global, mostly North America; June 24 to August 14, 2025
Limitation
Results are self-reported. The research was sponsored by a marketing technology company, and the B2B sample was mostly North American.
AM029
38%

AI-using B2B marketers using AI-powered social media tools.

Content Marketing Institute and MarketingProfs2025-101,015 B2B marketers from 1,229 global responses
Study context and limits
Evidence
self-reported adoption
Study
Global, mostly North America; June 24 to August 14, 2025
Limitation
Results are self-reported. The research was sponsored by a marketing technology company, and the B2B sample was mostly North American.
AM030
85%

Ad executives whose companies used AI for social-media ads.

IAB and Sonata Insights2026; exact day not stated on the report page505 Gen Z and Millennial consumers plus 104 ad industry executives
Study context and limits
Evidence
self-reported adoption
Study
United States; October 2025 to January 2026
Limitation
The executive sample is small and limited to companies spending at least $1 million annually on media. Consumer findings cover Gen Z and Millennials only.
AM047
73%

Ad executives whose companies used AI for display ads.

IAB and Sonata Insights2026; exact day not stated on the report page505 Gen Z and Millennial consumers plus 104 ad industry executives
Study context and limits
Evidence
self-reported adoption
Study
United States; October 2025 to January 2026
Limitation
The executive sample is small and limited to companies spending at least $1 million annually on media. Consumer findings cover Gen Z and Millennials only.
AM048
Extensive use42.5%
Occasional use38%

Marketers using AI extensively or occasionally for content creation, respectively.

HubSpot2026; exact day not stated on the report pageMore than 1,500 B2B and B2C marketers
Study context and limits
Evidence
self-reported adoption
Study
Global; Not stated on the public report page
Limitation
The two values are separate response categories and should not be presented as a single 80.5% estimate without the full questionnaire.
AM057
Extensive use34.1%
Occasional use36.5%

Marketers using AI extensively or occasionally for advertising automation and optimization, respectively.

HubSpot2026; exact day not stated on the report pageMore than 1,500 B2B and B2C marketers
Study context and limits
Evidence
self-reported adoption
Study
Global; Not stated on the public report page
Limitation
The two values are separate response categories and should not be presented as a single 70.6% estimate without the full questionnaire.
AM058

05 / 09

Lead and follow-up evidence needs careful attribution.

Survey respondents report improved lead generation and growing use in email. These are useful operating signals, not proof that AI caused the outcome.

36%

AI-using B2B marketers using AI-powered email marketing tools.

Content Marketing Institute and MarketingProfs2025-101,015 B2B marketers from 1,229 global responses
Study context and limits
Evidence
self-reported adoption
Study
Global, mostly North America; June 24 to August 14, 2025
Limitation
Results are self-reported. The research was sponsored by a marketing technology company, and the B2B sample was mostly North American.
AM031
64%

Organizations reporting that lead generation performance somewhat or significantly improved over the prior three years.

Adobe and Oxford Economics2026; exact day not stated on the main report page3,000 executives and CX practitioners plus 4,000 customers
Study context and limits
Evidence
self-reported outcome
Study
North America, Latin America, Europe, APAC and the Middle East; October to November 2025
Limitation
Business results are self-reported by executives and CX practitioners at organizations with at least $250 million in revenue. Customer results are a separate sample.
AM037

06 / 09

Human review remains part of the operating model.

Respondents consistently point to augmentation, disclosure, and escalation to people. This is evidence about preferred controls and working models, not a universal rule for every task.

66%

Firms experiencing AI-related task effects that used AI only to augment tasks.

U.S. Census Bureau, Center for Economic Studies2026-04Nationally representative Business Trends and Outlook Survey AI supplement; exact n not stated on the summary page
Study context and limits
Evidence
observed operating model
Study
United States; November 2025 to January 2026
Limitation
Firm adoption, employment-weighted adoption, and worker task use are different measures. The survey does not isolate marketing departments.
AM008
98%

Current small-business AI users reporting no change in employee count.

NFIB Research Center2025-06521 employer responses overall; AI-use questions use smaller bases, including n=118, n=119, and n=110
Study context and limits
Evidence
self-reported outcome
Study
United States; 2025; exact field dates not stated in the report text
Limitation
The employment table has n=119. This does not predict future workforce effects.
AM020
68%

Organizations ranking clear disclosure of AI interactions among the most important factors for building trust in agentic AI.

Adobe and Oxford Economics2026; exact day not stated on the main report page3,000 executives and CX practitioners plus 4,000 customers
Study context and limits
Evidence
organizational priority
Study
North America, Latin America, Europe, APAC and the Middle East; October to November 2025
Limitation
Business results are self-reported by executives and CX practitioners at organizations with at least $250 million in revenue. Customer results are a separate sample.
AM043
61%

Organizations ranking easy escalation to human support among the most important trust factors for agentic AI.

Adobe and Oxford Economics2026; exact day not stated on the main report page3,000 executives and CX practitioners plus 4,000 customers
Study context and limits
Evidence
organizational priority
Study
North America, Latin America, Europe, APAC and the Middle East; October to November 2025
Limitation
Business results are self-reported by executives and CX practitioners at organizations with at least $250 million in revenue. Customer results are a separate sample.
AM044
73.4%

Marketers who saw AI working with marketers and assisting with most job duties.

HubSpot2026; exact day not stated on the report pageMore than 1,500 B2B and B2C marketers
Study context and limits
Evidence
respondent opinion
Study
Global; Not stated on the public report page
Limitation
Results are self-reported, and the public page does not disclose detailed sampling or field dates. Extensive and occasional use are separate response categories.
AM059
62.7%

Marketers who believed more unique, human-centered content is needed to compete with AI content.

HubSpot2026; exact day not stated on the report pageMore than 1,500 B2B and B2C marketers
Study context and limits
Evidence
respondent opinion
Study
Global; Not stated on the public report page
Limitation
Results are self-reported, and the public page does not disclose detailed sampling or field dates. Extensive and occasional use are separate response categories.
AM060

07 / 09

Investment is moving toward AI, with scrutiny attached.

The available budget figure records stated 2026 priorities. It should not be read as realized spend or return on investment.

45%

B2B marketers who put AI-powered marketing tools among their top three areas for increased 2026 investment.

Content Marketing Institute and MarketingProfs2025-101,015 B2B marketers from 1,229 global responses
Study context and limits
Evidence
stated investment plan
Study
Global, mostly North America; June 24 to August 14, 2025
Limitation
Results are self-reported. The research was sponsored by a marketing technology company, and the B2B sample was mostly North American.
AM035

08 / 09

Trust, governance, and measurement are still unresolved.

Consumers and advertisers do not always see AI-generated marketing the same way. Disclosure, measurement frameworks, and content quality remain material constraints.

46%

Consumers globally who wanted businesses to explicitly label AI-generated content.

Constant Contact2026-06-103,340 SMB respondents and 2,255 consumer respondents
Study context and limits
Evidence
consumer preference
Study
United States, United Kingdom, Canada, Australia and New Zealand; Q2 2026; US adoption figure measured by April 2026
Limitation
The publisher sells marketing technology. The release uses a broad SMB marketing AI adoption measure that is not directly comparable with the NFIB business-use question.
AM023
37%

SMBs globally reported as fully transparent about their AI use.

Constant Contact2026-06-103,340 SMB respondents and 2,255 consumer respondents
Study context and limits
Evidence
self-reported practice
Study
United States, United Kingdom, Canada, Australia and New Zealand; Q2 2026; US adoption figure measured by April 2026
Limitation
The publisher sells marketing technology. The release uses a broad SMB marketing AI adoption measure that is not directly comparable with the NFIB business-use question.
AM024
12%

B2B marketers reporting that content quality decreased with AI.

Content Marketing Institute and MarketingProfs2025-101,015 B2B marketers from 1,229 global responses
Study context and limits
Evidence
self-reported outcome
Study
Global, mostly North America; June 24 to August 14, 2025
Limitation
Results are self-reported. The research was sponsored by a marketing technology company, and the B2B sample was mostly North American.
AM034
One-third

Customers who said they would disengage after discovering content was AI-generated.

Adobe and Oxford Economics2026; exact day not stated on the main report page3,000 executives and CX practitioners plus 4,000 customers
Study context and limits
Evidence
consumer stated response
Study
North America, Latin America, Europe, APAC and the Middle East; October to November 2025
Limitation
Business results are self-reported by executives and CX practitioners at organizations with at least $250 million in revenue. Customer results are a separate sample.
AM041
37%

Customers who said they would disengage after learning they were interacting with AI when expecting a person.

Adobe and Oxford Economics2026; exact day not stated on the main report page3,000 executives and CX practitioners plus 4,000 customers
Study context and limits
Evidence
consumer stated response
Study
North America, Latin America, Europe, APAC and the Middle East; October to November 2025
Limitation
Business results are self-reported by executives and CX practitioners at organizations with at least $250 million in revenue. Customer results are a separate sample.
AM042
44%

Organizations with a measurement framework implemented for generative AI.

Adobe and Oxford Economics2026; exact day not stated on the main report page3,000 executives and CX practitioners plus 4,000 customers
Study context and limits
Evidence
observed governance practice
Study
North America, Latin America, Europe, APAC and the Middle East; October to November 2025
Limitation
Business results are self-reported by executives and CX practitioners at organizations with at least $250 million in revenue. Customer results are a separate sample.
AM045
Ad executives’ belief82%
Young consumers’ response45%

Ad executives who believed young consumers felt positive about AI-generated ads, compared with the share of surveyed consumers who actually reported positive sentiment.

IAB and Sonata Insights2026; exact day not stated on the report page505 Gen Z and Millennial consumers plus 104 ad industry executives
Study context and limits
Evidence
perception gap
Study
United States; October 2025 to January 2026
Limitation
This is a 37-point perception gap across two survey groups, not a causal result.
AM049
Gen Z negative39%
Millennial negative20%

Gen Z consumers reporting negative sentiment toward AI-generated ads, compared with Millennials.

IAB and Sonata Insights2026; exact day not stated on the report page505 Gen Z and Millennial consumers plus 104 ad industry executives
Study context and limits
Evidence
consumer sentiment
Study
United States; October 2025 to January 2026
Limitation
The executive sample is small and limited to companies spending at least $1 million annually on media. Consumer findings cover Gen Z and Millennials only.
AM050
73%

Gen Z and Millennial consumers saying AI disclosure would increase or make no difference to purchase likelihood.

IAB and Sonata Insights2026; exact day not stated on the report page505 Gen Z and Millennial consumers plus 104 ad industry executives
Study context and limits
Evidence
stated purchase response
Study
United States; October 2025 to January 2026
Limitation
This combines two response categories and does not mean disclosure increases purchases for 73%.
AM051

09 / 09

Most outcome data is self-reported, not causal.

Productivity, quality, personalization, lead, and retention findings describe what respondents observed. They do not isolate AI from strategy, staffing, channels, or market conditions.

2%

AI-using firms reporting AI-related employment decreases.

U.S. Census Bureau, Center for Economic Studies2026-04Nationally representative Business Trends and Outlook Survey AI supplement; exact n not stated on the summary page
Study context and limits
Evidence
observed outcome
Study
United States; November 2025 to January 2026
Limitation
The report also cautions against causal interpretation of its regression evidence.
AM009
30%

Current small-business AI users reporting increased productivity.

NFIB Research Center2025-06521 employer responses overall; AI-use questions use smaller bases, including n=118, n=119, and n=110
Study context and limits
Evidence
self-reported outcome
Study
United States; 2025; exact field dates not stated in the report text
Limitation
The impact table has n=110 and does not establish causation.
AM017
23%

Current small-business AI users reporting improved product or service quality.

NFIB Research Center2025-06521 employer responses overall; AI-use questions use smaller bases, including n=118, n=119, and n=110
Study context and limits
Evidence
self-reported outcome
Study
United States; 2025; exact field dates not stated in the report text
Limitation
The impact table has n=110 and does not establish causation.
AM018
8%

Current small-business AI users reporting lower operating costs.

NFIB Research Center2025-06521 employer responses overall; AI-use questions use smaller bases, including n=118, n=119, and n=110
Study context and limits
Evidence
self-reported outcome
Study
United States; 2025; exact field dates not stated in the report text
Limitation
The impact table has n=110 and does not establish causation.
AM019
50%

SMB AI users globally naming time savings as the primary benefit.

Constant Contact2026-06-103,340 SMB respondents and 2,255 consumer respondents
Study context and limits
Evidence
self-reported outcome
Study
United States, United Kingdom, Canada, Australia and New Zealand; Q2 2026; US adoption figure measured by April 2026
Limitation
The publisher sells marketing technology. The release uses a broad SMB marketing AI adoption measure that is not directly comparable with the NFIB business-use question.
AM022
80%

B2B marketers reporting improved operational efficiency from AI.

Content Marketing Institute and MarketingProfs2025-101,015 B2B marketers from 1,229 global responses
Study context and limits
Evidence
self-reported outcome
Study
Global, mostly North America; June 24 to August 14, 2025
Limitation
Results are self-reported. The research was sponsored by a marketing technology company, and the B2B sample was mostly North American.
AM032
58%

B2B marketers reporting improved content quality from AI.

Content Marketing Institute and MarketingProfs2025-101,015 B2B marketers from 1,229 global responses
Study context and limits
Evidence
self-reported outcome
Study
Global, mostly North America; June 24 to August 14, 2025
Limitation
Results are self-reported. The research was sponsored by a marketing technology company, and the B2B sample was mostly North American.
AM033
70%

Organizations reporting that personalization performance somewhat or significantly improved over the prior three years.

Adobe and Oxford Economics2026; exact day not stated on the main report page3,000 executives and CX practitioners plus 4,000 customers
Study context and limits
Evidence
self-reported outcome
Study
North America, Latin America, Europe, APAC and the Middle East; October to November 2025
Limitation
Business results are self-reported by executives and CX practitioners at organizations with at least $250 million in revenue. Customer results are a separate sample.
AM036
59%

Organizations reporting that customer retention performance somewhat or significantly improved over the prior three years.

Adobe and Oxford Economics2026; exact day not stated on the main report page3,000 executives and CX practitioners plus 4,000 customers
Study context and limits
Evidence
self-reported outcome
Study
North America, Latin America, Europe, APAC and the Middle East; October to November 2025
Limitation
Business results are self-reported by executives and CX practitioners at organizations with at least $250 million in revenue. Customer results are a separate sample.
AM038

HOW THIS RESOURCE WAS BUILT

Methodology and limitations

Inclusion and verification standards

Inclusion standard

We included a number only when it appeared in an original government dataset, official research report, original survey, or the publisher’s own report page. Secondary statistics roundups were not used as evidence.

Verification standard

Each source URL was loaded during the September 12, 2026 review. Every displayed number maps to a ledger ID, publisher, research period, geography, sample note, evidence type, and limitation.

Claims, curator role, and known limits

What the page does not claim

Self-reported improvement does not prove causation. Stated plans are not realized adoption. Opinions and preferences are not measured business outcomes. Unlike survey questions are not averaged together.

Curator role

Markethink is the curator and analyst, not the original source of third-party statistics. Our analysis is labeled and kept separate from source findings.

  • Definitions of AI, generative AI, and agentic AI vary by study.
  • Several sources are vendor-sponsored or vendor-published and rely on self-reported responses.
  • Global surveys do not automatically represent every country or small business.
  • Some subgroup findings use much smaller samples than the headline survey.
  • This page is a dated evidence review, not a live market counter.

MACHINE-READABLE

Audit the dataset yourself.

The downloads contain all 60 rows and their research context.

PRIMARY SOURCE INDEX

Nine original sources, with their boundaries.

  1. S1

    The Microstructure of AI Diffusion: Evidence from Firms, Business Functions, and Worker Tasks

    U.S. Census Bureau, Center for Economic Studies · 2026-04 · United States

    Research period, sample, and limitation
    Research period
    November 2025 to January 2026
    Sample
    Nationally representative Business Trends and Outlook Survey AI supplement; exact n not stated on the summary page
    Source type
    Government statistical working paper
    Limitation
    Firm adoption, employment-weighted adoption, and worker task use are different measures. The survey does not isolate marketing departments.
  2. S2

    AI use by individuals surges across the OECD as adoption by firms continues to expand

    OECD · 2026-01-28 · OECD countries where data were available

    Research period, sample, and limitation
    Research period
    2025
    Sample
    National business ICT surveys compiled in the OECD ICT Access and Usage Database; n varies by country
    Source type
    Official intergovernmental statistics
    Limitation
    Coverage is limited to countries with available data. Definitions and business-size thresholds can vary by national source.
  3. S3

    Small Business and Technology 2025

    NFIB Research Center · 2025-06 · United States

    Research period, sample, and limitation
    Research period
    2025; exact field dates not stated in the report text
    Sample
    521 employer responses overall; AI-use questions use smaller bases, including n=118, n=119, and n=110
    Source type
    Original small-business association survey
    Limitation
    The sample is drawn from NFIB members, and several AI-use findings apply only to the smaller subset of current users.
  4. S4

    The Rise of the SMB Creator: Q2 2026 Small Business Now report findings

    Constant Contact · 2026-06-10 · United States, United Kingdom, Canada, Australia and New Zealand

    Research period, sample, and limitation
    Research period
    Q2 2026; US adoption figure measured by April 2026
    Sample
    3,340 SMB respondents and 2,255 consumer respondents
    Source type
    Original vendor-commissioned SMB and consumer survey
    Limitation
    The publisher sells marketing technology. The release uses a broad SMB marketing AI adoption measure that is not directly comparable with the NFIB business-use question.
  5. S5

    B2B Content and Marketing Trends: Insights for 2026

    Content Marketing Institute and MarketingProfs · 2025-10 · Global, mostly North America

    Research period, sample, and limitation
    Research period
    June 24 to August 14, 2025
    Sample
    1,015 B2B marketers from 1,229 global responses
    Source type
    Original industry survey
    Limitation
    Results are self-reported. The research was sponsored by a marketing technology company, and the B2B sample was mostly North American.
  6. S6

    Adobe 2026 AI and Digital Trends Report

    Adobe and Oxford Economics · 2026; exact day not stated on the main report page · North America, Latin America, Europe, APAC and the Middle East

    Research period, sample, and limitation
    Research period
    October to November 2025
    Sample
    3,000 executives and CX practitioners plus 4,000 customers
    Source type
    Original global business and consumer survey
    Limitation
    Business results are self-reported by executives and CX practitioners at organizations with at least $250 million in revenue. Customer results are a separate sample.
  7. S7

    The AI Ad Gap Widens

    IAB and Sonata Insights · 2026; exact day not stated on the report page · United States

    Research period, sample, and limitation
    Research period
    October 2025 to January 2026
    Sample
    505 Gen Z and Millennial consumers plus 104 ad industry executives
    Source type
    Original advertising industry and consumer survey
    Limitation
    The executive sample is small and limited to companies spending at least $1 million annually on media. Consumer findings cover Gen Z and Millennials only.
  8. S8

    The state of AI in 2025: Agents, innovation, and transformation

    McKinsey & Company, QuantumBlack · 2025-11 · 105 nations

    Research period, sample, and limitation
    Research period
    June 25 to July 29, 2025
    Sample
    1,993 survey participants
    Source type
    Original global executive and practitioner survey
    Limitation
    Results are self-reported and weighted by national GDP. Organization-wide AI use is broader than marketing use.
  9. S9

    2026 State of Marketing

    HubSpot · 2026; exact day not stated on the report page · Global

    Research period, sample, and limitation
    Research period
    Not stated on the public report page
    Sample
    More than 1,500 B2B and B2C marketers
    Source type
    Original vendor marketing survey
    Limitation
    Results are self-reported, and the public page does not disclose detailed sampling or field dates. Extensive and occasional use are separate response categories.

DEFINITIONS

Glossary

AI adoption
A respondent reports using an AI technology. This can range from one task to organization-wide use.
Experimentation or pilot
Limited testing that has not necessarily reached standard workflows or broad deployment.
Scaled deployment
Use expanded across a function or organization. Each source’s exact definition still applies.
Generative AI
Systems that create text, images, audio, video, or other outputs from prompts or data.
Self-reported use
Use described by a survey respondent. It is not independently observed behavior.
Self-reported outcome
An improvement or decline described by a respondent, without experimental proof that AI caused it.

UPDATE LOG

What changed in this edition.

Initial research edition prepared with 60 verified statistics from 9 original sources. The review records the evidence available on that date and will change only when the research changes.

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